Tier 2 Avaya Engineer (ACM)

East Midlands, Derbyshire, United Kingdom

£30000 - £50000 per annum + Benefits ()
27/01/2012

Harvey Nash Plc
Tier 2 Avaya Engineer required for our Midlands based telecommunications client. Candidates for this position will be providing 2nd line support on a 24 x 7 rota supporting a variety of clients, utilising their experience in a PABX / Call Centre/ Mobile environment.Candidates will require knowledge and expertise on:· Avaya Communications Manager, CM 11 - 16· Modular Messenger· Audix· CMS· OneX Products· AES· SES· System Manager· Session Manager· ACR· AACCIt will be desirable to have experience in an ITIL environment and will preferably be qualified.If you feel like you have the relevant experience, please apply ASAP.

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